Privacy Policy

At Point Australia, we are committed to protecting your privacy and handling your personal information responsibly. When you visit our website, create an account or place an order, we may collect details such as your name, contact information, business details, delivery addresses, and order history. We may also collect information about how you use our website through cookies and analytics tools. Any payment information you provide is processed securely through trusted third-party payment gateways such as eWAY — we do not store full credit card details on our servers.

We use the information we collect to process your orders, manage your account, communicate with you, and improve your experience with our website and services. At times, your information may be shared with service providers that support our operations, including delivery partners, IT and hosting providers, payment processors, or as required by Australian law. We do not sell or rent your personal information to external parties.

Our website uses cookies to help maintain your login session, understand browsing behaviour and improve website performance. You can disable cookies through your browser settings, although this may affect certain features.

We take security seriously and use industry-standard safeguards, including secure servers, encryption and access controls, to protect your information from misuse or unauthorised access. You are welcome to contact us if you would like to access or update the personal information we hold about you.

From time to time, we may update this Privacy Policy and publish the revised version on our website. For any questions regarding privacy or data handling, please contact us at sales@pointaustralia.com.au or visit us at 25 Jade Drive, Molendinar QLD 4214.